Ethics Courses Information

A producer law originally went into effect January 1, 2010 requiring a three hour classroom ethics course mandatory for license renewal. On August 14, 2018 this law was amended to include allowing ethics to be taken via live webinar in addition to physical class attendance. Also required is completing a total of 24 CE certified course hours for successful producer license renewal.

Dohrn Insurance Training, Inc. offers approximately five live webinar classes monthly. A live webinar is typically offered every week and one Saturday morning per month. Ethics is available via live webinar only.

Since 2010 our company has provided thousands of ethics classes serving the license renewal needs of over 70,000 satisfied Illinois producers, most of whom return every renewal period to Dohrn for their ethics training. Our customers have told us over and over again that they appreciate the useful information offered in an entertaining style. According to feedback from our students, meeting your ethics requirement with Dohrn is a unique and satisfying experience.

There is no exam requirement for an ethics course. You will meet this requirement by simply attending a three-hour ethics live class webinar by meeting the requirements of being "actively engaged" during the webcast, which is also moderated live.

Our ethics class topic changes approxiametely every two-year renewal cycle so you can always be assured of a fresh experience and all courses are researched and created by Doug Dohrn Sr. and Doug Dohrn, Jr. Our classes are never dull.

Remember, Dohrn Insurance Training is your Illinois Pre-licensing and Continuing Education course expert--Illinois is our primary state in which we have operated since 1987 so you can rest assured, we always get it right for you. We also offer 10 self-study courses that provide twelve CE hours each at reasonable fees with prompt grading and reporting. Call us at 847-455-1130 for more details or with any questions you may have.

Ethics Course Descriptions

Ethics 8: Practicing Ethical Business Behaviors

Course Objectives: This three-hour ethics course analyzes how consumers view ethical treatment from insurers and producer and suggests frameworks intended to motivate the producer to adopt practices that always ethically benefit customers. There is a focus on the way ethical producer conduct can enhance customer loyalty and satisfaction on behalf of the insurers they represent in the market. Consumer complaints to the Illinois Department of Insurance are examined so producers are better aware of main consumer concerns in dealing with agents and companies. Unethical business practices are considered as a method to enhance awareness in avoiding engaging in such negative behaviors.

Causes of white-collar crime, like those committed within the insurance industry by producers, are factually stated to help prevent producers from practicing these behaviors. Multiple case studies of producers violating insurance law are presented as examples of aberrant activities by producers. A template for building ethical business relationships is provided with an in-depth discussion of the critical nature ethics plays in benefitting everyone along with real world examples and case studies. Emphasis is placed on tools for building an ethical business structure with analysis on teaching ethical keys to helping consumers with whom they interact to better manage anxiety when considering insurance product selections.

Ethics 9: Understanding Personal Ethics Behaviors

Course Objectives: This three-hour ethics course is offered to satisfy the required three-hour biennial ethics requirement of Illinois licensed insurance producers. This course analyzes the basics that constitute the meaning of a producer practicing solid ethics including discussions on values, morals, attitudes and beliefs, expectations and rationalizations. This program includes a case study of prohibited STOLI- Stranger Originated Life and stresses ethical communication techniques enabling customers to make properly informed decisions.

Ethics Class Schedule

CE/Ethics Cancellation/Refund Policy

Upon the completion of a registration for Ethics class and/or CE courses submitting payment you agree to all of the terms contained herein:

1. In order to receive a refund for a canceled Ethics class and/or CE courses, we must be notified in writing (email to info@dohrnit.com or fax to 847-455-1153) within the first 24 hours of your registration. There is a cancellation fee of $15.00 per class, webinar and/or CE purchase that will be deducted from any refund. If proper notification is not received within the first 24 hours then no refund will be issued.
2. No course can be transferred from one individual to another.
3. All Self-Study Continuing Education courses purchased must be completed within TWO YEARS of purchase dates.
4. If you are denied entry to an ethics class due to late arrival, there will be a $15 rescheduling fee. Once a class is rescheduled there is no option to cancel with a refund.
5. If you need to reschedule prior to your ethics class date, there will be a $15 transfer fee per occurrence starting with your second transfer request. Please contact our office at (847) 455-1130 for further rescheduling instructions. Once a class is rescheduled there is no option to cancel with a refund.
6. If you display disruptive, rude or display inappropriate behavior at a Dohrn class location, then at the discretion of the instructor you may be asked to leave, your course will be canceled and you will not receive any refund.

Ethics Disclaimer

In the event of a last minute course cancellation by Dohrn Insurance Training due to reasons beyond our control (i.e., bad weather, power outage, instructor unable to get to location, etc.) our policy is to offer a full refund for the cost of the Ethics class or to place you in a different class date, at your choice. If bad weather is the reason for a class cancellation we will leave a voice greeting on our office number (847-455-1130) as soon as have determined course cancellation is appropriate. Therefore, if the weather seems especially poor on the day of your scheduled class, call our office before you leave home to see if we have left a message canceling class. If class is not canceled due to poor weather and takes place but you decide not to attend anyway, then there is no refund but we will allow a transfer to a different Ethics class.

Dohrn Insurance Training has only cancelled class upon rare occasion since 1987 and will only never do so lightly. However, Dohrn Insurance Training does reserve the right to cancel any Ethics Class for any reason, excluding those listed above, with at least a two day notice posted on this website under the heading "Cancellations" which would then be found on this page with a link to further details.