General Information and
Disclaimer
In the event of a last minute course cancellation by Dohrn Insurance
Training due to reasons beyond our control (i.e., bad weather, power
outage, instructor unable to get to location due to sudden illness,
inclement weather, transportation mechanical breakdown, etc.) our policy
is to offer a full refund for the cost of the class (not available if
your prelicensing book was shipped in advance of class, in which case
there is a $75 nonrefundable charge) or to place you in a different
class date, at your choice.
If bad weather is the reason for a class cancellation we will leave a
voice greeting on our office number (847-455-1130) as soon as a
determination to cancel a class has been deemed by us to be appropriate.
Therefore, if the weather seems especially poor on the day of your
scheduled class, call our office before you leave home to see if
we have left a message canceling class. If class is not canceled due to
poor weather and takes place but you decide not to attend anyway, then
there is no refund opportunity but we will allow you to transfer to a
different date for the same class that was canceled.
Dohrn Insurance Training has only cancelled class upon rare occasion
since 1987 and will never do so lightly. However, Dohrn Insurance
Training does reserve the right to cancel any Prelicensing Class for any
reason, excluding those listed above, with at least a two day notice
posted on this website with a link under the heading “Cancellations”
which would provide further details.
